Delivery Times
In order to offer our customers a wider selection of merchandise, many of our items are shipped directly from a number of different suppliers and may arrive in several different packages. Because of this, items ordered together may arrive in many different boxes. Items that are shipped directly from our suppliers may have longer delivery times than those stated on our web site.
Domestic Shipping
We ship items via Post Office. Shipping charges are based on the total amount of your order. The following chart displays shipping charges within the contiguous 48 states.
| Order Total | Shipping Charges |
| $1.00 - $49.00 | $7.50 |
| $50.00 and Over | Free Shipping |
| Pet ID Tags | Free Shipping |
International Shipping
Some international orders may require additional shipping charges. If additional shipping charges are required, we will contact you via e-mail for your approval of the added amount. If the item has already shipped and extra shipping charges are incurred, the extra shipping costs will be charged to the card on file for you. Any duties, broker fees or taxes are the responsibility of the customer and are not added into our shipping charges. After an item is shipped, all transactions that involve Customs and other pertinent international agencies, including brokers, are between the customer and that agency and does not involve Glamour Pooch Shop Pet Boutique. If packages are shipped back to Glamour Pooch shop as undeliverable or because they were not picked up at Customs, etc. by the customer, the customer is solely responsible for charges to re-ship the package. If you have multiple items, we will hold the order and ship everything at one time. Please allow extra time for international shipping because our distributors will not drop ship outside the United States, so we must wait for the item and reship out to the customer.
Shipping for Custom Made Items
These items are made to order by the manufacturer upon your purchase and can take between 2-5 business days for delivery. These items are made to order, your credit card will be charged at the time of your original purchase. Please make sure you cancel or change your order within this time period as we cannot accept returns/exchanges for personalized or custom made items. Custom Made items are Ped ID Tags.
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